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Exceptions aside, orders will be shipped in the order in which they were received.

Fraud prevention rules allow us to only ship to the verified billing address. The only exception is if you want the doll to be delivered to a FedEx for your pick-up. Please notify us in advance and fill out the separate shipping location as your shipping address when you check out.
Your Real Love Sex Doll is a custom product that is created especially for you. Once in production, orders can not be canceled for any reason.
Dolls are shipped direct from our factory in China, in a large unmarked box via DHL or FedEx at our discretion.
Customs Agents may open your dolls box for inspection during transport.
When we receive the order, we will ship within 7 days,and Shipping time is generally 7 days, but will vary depending on location, weather conditions, etc.
On rare occasion an unavoidable delay may occur during the production of your doll, of which we will notify you via email.
We will update your order with tracking numbers when your doll and accessories ship.
Your doll will be delivered directly to your doorstep discreetly packaged in a blank box. A signature is required for delivery.

Free Shipping and Free Duty

   if you come from the following countries, we will ship to you through CDEK or UPS. We are responsible for customs clearance and customs duties. You do not need to pay additional tariffs, if you do not understand, please contact me, thank you 

Russia,Sweden,Finland, Czech Republic, Belgium, Lithuania, Denmark, Luxembourg, Hungary, Bulgaria, Estonia, Greece, Latvia, Romania, Slovenia, Slovakia, United Kingdom, Germany, France, Italy, Spain, Austria, Poland, Ireland, Netherlands, Portugal, Croatia,Northern Ireland

We declare a $ 650 commercial invoice. American customers also do not need to pay customs duties.